1. Introduction

Platinum Tower ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website platinumtowergambia.com or interact with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information we collect

2.1 Personal information

We may collect personal information that you provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Property preferences and investment interests
  • Financial information (when necessary for property transactions)
  • Communication preferences
  • Any other information you choose to provide

2.2 Automatically collected information

When you visit our website, we automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Referring website addresses
  • Pages viewed and time spent on pages
  • Device information
  • The campaign parameters of the link you arrived through, kept in your browser so the sales team knows how you found us. See our Cookie Policy.

3. How we use your information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your enquiries about properties and services
  • To process property viewings, reservations and transactions
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyse website usage and trends
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal basis for processing

We process your personal information based on the following legal grounds:

  • Consent: you have given explicit consent for processing your personal data
  • Contract: processing is necessary for the performance of a contract with you
  • Legal obligation: processing is necessary to comply with legal requirements
  • Legitimate interests: processing is necessary for our legitimate business interests

5. Sharing your information

We may share your information with:

  • Service providers: third parties who provide services on our behalf
  • Legal authorities: when required by law or to protect our rights
  • Business partners: with your consent, for property-related services
  • Professional advisors: lawyers, accountants and other professional advisors

We do not sell, rent or trade your personal information to third parties for marketing purposes without your explicit consent.

6. Data security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymise it.

8. Your rights

Under applicable data protection laws, you have the following rights:

  • Access: request a copy of your personal information
  • Rectification: request correction of inaccurate information
  • Erasure: request deletion of your personal information
  • Restriction: request restriction of processing your information
  • Portability: request transfer of your information to another service
  • Objection: object to processing of your personal information
  • Withdraw consent: withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at sales@platinumtowergambia.com or +220 7990 990.

9. International data transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

10. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

13. Contact us

If you have any questions about this Privacy Policy, please contact us: